My goal in art is to share the joy I get in creating. If you are unhappy with your purchase, please reach out so I can help. - Sam
Packaging & Shipping
Orders will be packaged and shipped within three business days, usually sooner. I will do my best to announce if there will be any delays. All packages will have a tracking number. If you do not receive your item when expected, please email me.
Returns
30-day return policy - which means you have 30 days after ordering your item to request a return.
To be eligible for a return, your item must be in the same condition it was received, unworn or unused, and in its original packaging. You'll also need the receipt or proof of purchase. You are responsible for return shipping costs.
If your return is accepted, instructions will be sent on how and where to send your package. Items sent back without first requesting a return will not be accepted. Please note if your country of residence is not the United States, shipping your goods may take longer than expected.
To start a return, or ask a question, email [email protected]
Damages and Defects
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that it can be made right as soon as possible.
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, I cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
You will be notified of refund approval or denial once the item is recieved and inspected. If approved, you’ll automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since I’ve approved your return, please contact me at [email protected].